Frequently asked questions
Yes, all JEWELRY CHEST jewelry is hypoallergenic. We only use materials free of nickel and zinc, which are the most common allergens. Our jewelry can also be safely worn by people with sensitive skin.
We ship to Germany, Italy, Spain, Austria, France, Switzerland and other European countries, as well as to several countries outside Europe, including Canada, South Korea and Israel. Free shipping on orders over €75.
Yes, we accept returns and exchanges of products in accordance with applicable regulations. Detailed information on the exchange and return process can be found in the "Shipping and Returns" section.
Your order will be carefully prepared and shipped within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with a tracking number.
If you would like to change or cancel your order, please contact us as soon as possible. If your order has not yet shipped, we will be able to make the change.