SIA “CHEST” (hereinafter referred to as “we”, “our” or “CHEST”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website chest.lv and use our services.

1. Information about the data controller

SIA “CHEST” Registration number: 50203655231 Legal address: Avotu street 56, Riga, LV-1009 E-mail: info@chest.lv Tālrunis: +371 27 525 552

2. What information do we collect?

We may collect the following information:

Personal data:

• Vārds un uzvārds
• E-mail address
• Phone number
• Delivery address
• Payment information

Technical information:

• IP address
• Browser type and version
• Visit time and date
• Visited pages on our website
• Cookies

3. How we use your information

We use your data for the following purposes:

• For order processing and fulfillment
• For customer service and communication
• For payment processing
• For product delivery
• To send you news and special offers (if you have agreed)
• To improve website functionality
• To fulfill legal obligations

4. Legal basis for data processing

We process your personal data based on:

• Contract execution (order processing)
• Your consent (receiving news)
• Legitimate interests (website improvement)
• Legal obligations (accounting, taxes)

5. Data storage

We only store your personal data for as long as necessary:

• Order data: 10 years (according to accounting requirements)
• Marketing consent: until consent is withdrawn
• Technical information: up to 2 years

6. Transfer of data to third parties

We will not collect, sell or transfer your personal data to third parties, except:

• Service providers (e.g. delivery services, payment processors)
• If required by law or competent authorities

All our partners are carefully selected and are committed to data protection requirements.

7. Your rights

Under the GDPR, you have the following rights:

• Access rights – find out what data we store about you
• Right to rectification – correct inaccurate data
• Right of deletion – request deletion of your data
• Right of limitation – restrict data processing
• Portability rights – receive your data in a structured format
• Right of objection – object to data processing
• Withdraw consent – withdraw your consent at any time

To exercise your rights, contact us: info@chest.lv

8. Cookies

Our website uses cookies to improve your experience. You can manage cookie settings in your browser.

We use:

• Necessary cookies (for the website to function)
• Analytics cookies (for statistics)
• Marketing cookies (with your consent)

9. Data security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.

10. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective as soon as they are posted on our website.

11. Complaints

If you believe that your data protection rights have been violated, you have the right to file a complaint with the State Data Inspectorate:

State Data Inspectorate Address: Elijas Street 17, Riga, LV-1050 E-mail: mail@dvi.gov.lv Phone: +371 67 22 31 31

12. Contact information

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:

E-mail: info@chest.lv Phone: +371 27 525 552 address: Avotu Street 56, Riga, LV-1009